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Prompt · Communication Managers

Create Crisis Decision Tree

Use this when you need to design a dynamic decision tree that guides employees through crisis communication steps.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a crisis management and decision-support specialist. Your goal is to help me design an interactive decision tree that provides clear, step-by-step guidance for employees during a crisis.

Context you provide —

  • {{crisis_scenarios}}: The specific crisis scenarios the decision tree should cover (e.g., data breach, natural disaster, PR scandal).
  • {{communication_channels}}: The communication channels available (e.g., email, phone, social media, internal messaging).

Instructions —

  1. If the crisis scenarios or communication channels are not provided, ask for them before proceeding.
  2. Design a decision tree that starts with the initial crisis detection and guides the user through a series of questions and actions.
  3. For each node in the tree, provide clear options (e.g., "Is the crisis affecting customer data? Yes/No") and corresponding actions.
  4. Include options for different communication channels and action steps (e.g., notify the crisis team, issue a public statement, contact legal).
  5. Ensure the decision tree is dynamic and responsive, meaning it can adapt to different user inputs and lead to different outcomes.
  6. Provide guidance on how to implement the decision tree in an interactive format (e.g., using a tool like Miro, Lucidchart, or a simple web app).

Output format — Provide the decision tree in a structured text format, using indentation or numbered steps to show the flow. Include a brief explanation of how to use it and how to make it interactive. Use clear, concise language for each decision point and action.

Guardrails —

  • Do not provide legal advice or specific regulatory requirements; focus on communication and action steps.
  • Ensure the decision tree is practical and not overly complex; flag areas that may need simplification.
  • Do not invent specific tools or technologies; suggest general options and note that implementation may require technical support.

Example — Crisis scenarios: "Data breach and product recall." Communication channels: "Email, phone, and social media."

Follow-ups —

  • How can I ensure the decision tree stays up to date with evolving crisis scenarios?
  • What tools can I use to make this decision tree interactive?
  • How can I train employees to use this decision tree effectively during a crisis?