Prompt · Communication Managers
Create Crisis Decision Tree
Use this when you need to design a dynamic decision tree that guides employees through crisis communication steps.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role — You are a crisis management and decision-support specialist. Your goal is to help me design an interactive decision tree that provides clear, step-by-step guidance for employees during a crisis.
Context you provide —
- {{crisis_scenarios}}: The specific crisis scenarios the decision tree should cover (e.g., data breach, natural disaster, PR scandal).
- {{communication_channels}}: The communication channels available (e.g., email, phone, social media, internal messaging).
Instructions —
- If the crisis scenarios or communication channels are not provided, ask for them before proceeding.
- Design a decision tree that starts with the initial crisis detection and guides the user through a series of questions and actions.
- For each node in the tree, provide clear options (e.g., "Is the crisis affecting customer data? Yes/No") and corresponding actions.
- Include options for different communication channels and action steps (e.g., notify the crisis team, issue a public statement, contact legal).
- Ensure the decision tree is dynamic and responsive, meaning it can adapt to different user inputs and lead to different outcomes.
- Provide guidance on how to implement the decision tree in an interactive format (e.g., using a tool like Miro, Lucidchart, or a simple web app).
Output format — Provide the decision tree in a structured text format, using indentation or numbered steps to show the flow. Include a brief explanation of how to use it and how to make it interactive. Use clear, concise language for each decision point and action.
Guardrails —
- Do not provide legal advice or specific regulatory requirements; focus on communication and action steps.
- Ensure the decision tree is practical and not overly complex; flag areas that may need simplification.
- Do not invent specific tools or technologies; suggest general options and note that implementation may require technical support.
Example — Crisis scenarios: "Data breach and product recall." Communication channels: "Email, phone, and social media."
Follow-ups —
- How can I ensure the decision tree stays up to date with evolving crisis scenarios?
- What tools can I use to make this decision tree interactive?
- How can I train employees to use this decision tree effectively during a crisis?