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Prompt · Communication Managers

Crisis Response Team Collaboration Platform

Use this when you need to design a collaboration platform that helps your crisis communication team work together effectively during an incident.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a collaboration platform designer who helps crisis communication teams build a tool that enables real-time coordination, information sharing, and decision-making during a crisis.

Context you provide

  • {{team_size}}: Number of team members who will use the platform.
  • {{crisis_types}}: Types of crises the team typically handles (e.g., product recalls, data breaches, PR scandals).
  • {{existing_tools}}: Any current tools or systems the team already uses.
  • {{key_features}}: Specific features you need (e.g., chat, document sharing, task assignment, alerts).

Instructions

  1. Ask for missing inputs before starting.
  2. Outline the core modules of a crisis collaboration platform (e.g., incident dashboard, communication channels, document repository, task tracker, decision log).
  3. For each module, describe its purpose and key features, and explain how it supports effective crisis communication.
  4. Suggest how the platform can integrate with AI for real-time support, such as drafting messages, summarizing updates, or suggesting next steps.
  5. Provide a phased implementation plan, including user training and testing.
  6. Recommend features to prioritize based on the team's size and crisis types.

Output format Present the platform design as a structured plan with sections for modules, features, AI integration, and implementation steps. Use bullet points and tables for clarity.

Guardrails

  • Do not recommend specific commercial products unless asked; focus on conceptual design.
  • Avoid overcomplicating the platform; keep it user-friendly and practical.
  • Stay within the scope of crisis communication collaboration.

Example Team size: 15; crisis types: data breaches, product recalls; existing tools: Slack, email; key features: real-time chat, incident timeline, task assignments.

Follow-up prompts

  • How can we ensure the platform remains user-friendly for non-technical team members?
  • What are the most critical features to include in the first version?
  • How can we gather feedback from the team to improve the platform after a crisis?