All-in-one AI plugin for technical support specialists

The all-in-one AI plugin for Technical Support Specialists

One download gives your AI 17 skills, 233 ready prompts and 3 apps for ticket triage, hardware and network fixes, security help and clear documentation.

Works inChatGPTClaudeMicrosoft 365 CopilotGeminiGrokGrok BotCursorKimi

Get the plugin See what's inside

Inside the boxv1.0.0

17skills
233prompts
3apps
12Grok bots

What's inside

Your week runs on tickets. A password reset at 9, a printer that will not connect at 11, a VPN that drops for one team and not another, and a manager who wants the incident summary before you leave. You repeat the same steps, write the same replies, and hope nothing slips.

17 skills for daily support
Ticket intake, troubleshooting, hardware and software setup, network checks, security help and documentation. Each skill asks for the details it needs, then walks you through the fix in order.
233 prompts ready to use
A full prompt library across 14 topics, from diagnosing issues to remote support. Open one, paste your ticket details, and get a structured answer you can send.
3 apps you can build
Build a diagnostic tool, a support assistant with sources and an admin console, and a knowledge distiller that turns verified fixes into reusable articles.
12 Grok Bot agents on call
Network, Linux, triage, knowledge base and customer support agents work alongside you. Use them for second opinions, debugging and busy ticket days.
Works in eight AIs
The same plugin in ChatGPT, Claude, Microsoft 365 Copilot, Gemini, Grok, Grok Bot, Cursor and Kimi. Keep the AI you already have and add the job skills.
Daily news, ideas and updates
Members get a live connection to Complete AI Training: daily AI news for support work, a new idea with the prompt each day, and automatic skill updates.

A day with your plugin

This plugin drops into the AI you already use, like ChatGPT or Copilot. Ask it about a ticket and it brings 17 skills, 233 prompts and 3 apps: step by step fixes, log reading, hardware checks, network tests, security guidance and ready made documentation.

Morning
A user reports Outlook will not open. You paste the error into the technical issue diagnoser, follow the steps it lists, and confirm it is a profile problem before your stand up.
Late morning
Three tickets land at once. You run the helpdesk management assistant to sort them by impact, take the one that needs you first, and send the rest clear next steps.
Afternoon
A whole floor loses its wireless. You open the network troubleshooting advisor, work through the access point checks, then draft the status update with the troubleshooting guide builder.
End of day
Your manager wants the incident recap. You ask the documentation and reporting assistant to turn today's tickets into a short report with causes, fixes and what is still open.

Install it in your AI

Choose the AI you use. No technical knowledge needed: it's a few clicks and some copy and paste.

ChatGPT Claude Microsoft 365 Copilot Gemini Grok Grok Bot Cursor Kimi

ChatGPT

Your own GPT on chatgpt.com, plus a plugin for Codex and ChatGPT workspaces. About 5 minutes.

Download the ChatGPT version and unzip it (double-click the file).
Go to chatgpt.com, click GPTs in the left menu, then Create, then the Configure tab.
Name it Technical Support Specialist Assistant. Open custom-gpt/instructions.txt, copy everything and paste it into Instructions.
Under Knowledge, upload all the files from the custom-gpt/knowledge folder.
Paste the lines from conversation-starters.txt as conversation starters and click Create.
For the daily news, ideas and skill updates: in ChatGPT go to Settings → Apps & Connectors, add the Complete AI Training connector and sign in with your membership. The README shows each click.

Download for members

Members download the plugin for every job, with daily news, ideas and skill updates. Or buy this plugin alone for $49, once.

Become a member

Or buy this plugin for $49 · Sign in

Microsoft 365 Copilot

A Copilot agent: set it up yourself in Agent Builder, or give IT the ready app package. About 5 minutes.

Download the Microsoft 365 Copilot version and unzip it.
Open Microsoft 365 Copilot (m365.cloud.microsoft/chat) and click Create agent, then the Configure tab.
Name it Technical Support Specialist Assistant. Paste everything from agent-builder/instructions.txt into Instructions.
Under Knowledge, upload the files from agent-builder/knowledge. Add the starter prompts and click Create.
Working in a company? The appPackage folder is a ready app for your IT team, with the Complete AI Training connection built in. The README has a message you can forward to them.

Download for members

Members download the plugin for every job, with daily news, ideas and skill updates. Or buy this plugin alone for $49, once.

Become a member

Or buy this plugin for $49 · Sign in

Gemini

Skills you upload to Gemini, a ready Gem, and a Gemini CLI extension. About 2 minutes.

Download the Gemini version and unzip it.
Go to gemini.google.com and open Settings → Skills → Upload.
Upload the SKILL.md files from the skills folder, starting with the folder whose name ends in -assistant. Gemini now uses them by itself.
Prefer a Gem? Open Gems → New Gem, paste gem/instructions.txt and upload the files in gem/knowledge.
Using Gemini CLI? gemini extensions install on the folder also connects Complete AI Training for the daily news, ideas and skill updates.

Download for members

Members download the plugin for every job, with daily news, ideas and skill updates. Or buy this plugin alone for $49, once.

Become a member

Or buy this plugin for $49 · Sign in

Grok

A Grok Project with all the instructions and files. About 5 minutes.

Download the Grok version and unzip it.
Go to grok.com, open Projects in the left menu and click New project. Name it Technical Support Specialist Assistant.
Paste everything from grok-project/instructions.txt into the project's instructions.
Upload the files from grok-project/knowledge to the project.
Start your work chats inside this project. Try one of the lines in conversation-starters.txt.

Download for members

Members download the plugin for every job, with daily news, ideas and skill updates. Or buy this plugin alone for $49, once.

Become a member

Or buy this plugin for $49 · Sign in

Grok Bot

One message that sets up a whole team of Grok Bot agents for your job. About 5 minutes.

Download the Grok Bot version and unzip it.
Open Grok Bot and create a new bot. Name it Technical Support Specialist Team Lead.
Open SETUP-MESSAGE.md, copy everything and paste it as your first message.
The team lead sets up its own role and walks you through adding each specialist bot, one at a time.
Add the Complete AI Training connector in Grok Bot so your team lead gets the daily news and ideas for technical support specialists.

Download for members

Members download the plugin for every job, with daily news, ideas and skill updates. Or buy this plugin alone for $49, once.

Become a member

Or buy this plugin for $49 · Sign in

Cursor

A Cursor plugin with the skills, rules and connection, or project files. About 3 minutes.

Download the Cursor version and unzip it.
In Cursor, open Settings → Plugins and add the unzipped folder.
No plugins in your Cursor? Copy skills to .cursor/skills and rules to .cursor/rules in your project, and mcp.json to .cursor/mcp.json.
Open the Agent chat and ask what it can do for you as a technical support specialist.

Download for members

Members download the plugin for every job, with daily news, ideas and skill updates. Or buy this plugin alone for $49, once.

Become a member

Or buy this plugin for $49 · Sign in

Kimi

A Kimi Code plugin, and instructions with files for Kimi chat. About 3 minutes.

Download the Kimi version and unzip it.
Kimi chat (kimi.com or the app): start a new chat, paste kimi-chat/instructions.txt and attach the files in kimi-chat/files.
Keep using that chat for your work: Kimi now acts as your technical support specialist assistant.
Kimi Code: type /plugins install with the folder, then /reload. It connects Complete AI Training too.

Download for members

Members download the plugin for every job, with daily news, ideas and skill updates. Or buy this plugin alone for $49, once.

Become a member

Or buy this plugin for $49 · Sign in

Everything in the plugin

Your AI picks the right part by itself. You can also ask for one by name.

Skills for technical support specialists 17

technical issue diagnoserTurns a reported issue plus logs into a ranked diagnosis with step-by-step checks, such as slow laptops after a driver update.
hardware and software configuration assistantGives install and setup steps for components, BIOS/UEFI, drivers, and software, like adding RAM and enabling virtualization in BIOS.
technical support troubleshooting assistantWalks through intake, error explanation, troubleshooting, patches, diagnostics, escalation, recovery, and remote desktop, like fixing a failed Windows update.
hardware support assistantGuides users through hardware faults, installs, compatibility, maintenance, BIOS updates, and disposal, like checking if a new SSD fits their laptop.
security support guideHelps users handle malware, phishing, passwords, firewalls, encryption, backups, and antivirus, like cleaning a browser hijacker and resetting passwords.
documentation and reporting assistantDrafts KB articles, guides, config docs, incident reports, release notes, and templates, like an incident report after a two-hour email outage.

Show all 14 skills

helpdesk management assistantTriages tickets, drafts KB articles, plans integrations, tracks SLAs, and supports onboarding, like sorting a Monday queue by impact and priority.
software installation support assistantCovers compatibility, install and uninstall steps, licensing, updates, and migration, like fixing a failed Office install with a license error.
network troubleshooting advisorDiagnoses connectivity, DNS, firewall, VPN, and wireless problems for admins, like a branch office losing DNS after a router swap.
security best practices advisorAdvises on passwords, access control, patching, encryption, incident response, and auditing, like writing a patch schedule for 200 endpoints.
help desk efficiency directorTurns tickets and metrics into routing plans, KB drafts, chatbot flows, and reports, like a weekly report showing where response times slip.
setup helpWalks a user through setup one step at a time with remaining steps visible, such as installing a printer driver.
personalized customer support assistantDrafts tailored replies, guides, recommendations, and follow-ups using customer context, like answering a billing question from a long-term account.
troubleshooting guide builderBuilds ready-to-use guides, flowcharts, scripts, FAQs, and surveys, like a one-page flowchart for printer offline calls.

Plus a start-here assistant, the prompt library and the app builder, and for members the daily brief.

Ready-made prompts 233

Diagnosing Technical Issues10 prompts, like Analyze System Performance Bottlenecks
Troubleshooting Guidance20 prompts, like Build Interactive Troubleshooting Guide
Software Installation and Configuration20 prompts, like Automated Deployment Chatbot Design
Hardware Support22 prompts, like Build a Hardware Compatibility Database
Network Troubleshooting20 prompts, like Create Network Documentation System
Security and Virus Protection6 prompts, like Malware Detection and Removal
System Upgrades and Updates6 prompts, like Software Compatibility Check

Show all 14 topics

Data Backup and Recovery19 prompts
User Training and Support19 prompts
Performance Optimization19 prompts
Helpdesk Management19 prompts
Documentation and Reporting13 prompts
Remote Support Techniques21 prompts
Integration of New Technologies19 prompts

Apps you can build with AI 3

Technical support diagnostic toolBuild this to get diagnostic suggestions tied to the exact product version and the log excerpts you paste in. Demo included.
Source-linked support assistant and admin consoleBuild this to cut repeat questions and manual data entry, with a human backup for uncertain cases. Demo included.
Support resolution knowledge distillerBuild this to turn verified fixes into reusable KB steps your whole team can search and reuse. Demo included.

Your Grok Bot team 12

Network Troubleshooting AssistantDiagnose and resolve network issues with structured troubleshooting guidance and documentation support.
Linux TroubleshootingDiagnose and resolve Linux system issues with structured troubleshooting phases.
Systematic DebuggingFinds root cause of bugs before proposing any fix, no guessing.
Debugging StrategiesGuide systematic debugging via logs, hypotheses, and controlled experiments.
Support TriageReads the support queue, groups the duplicates, and surfaces the one bug behind twelve tickets.
Knowledge Base BuilderBuilds and maintains your knowledge base and FAQ content from customer data.
Customer SupportResolves support tickets and creates help documentation from confirmed facts only.
Helpdesk AutomationBrowse helpdesk tickets, views, canned responses, and custom fields via Rube MCP.
Email Issue FixerProofread emails and strip tracking from links on request, preserving voice.
OS Scripting TroubleshooterDiagnose and fix OS and shell scripting issues across Linux, macOS, and Windows.
Technical Issue DiagnoserDiagnoses technical issues and guides step-by-step troubleshooting for support specialists.
Technical Support Troubleshooting AssistantGuides technical support specialists through troubleshooting, diagnostics, and resolution.

Get the plugin

Two ways to get it. Most people choose the membership: it includes every plugin and keeps them up to date.

Recommended

Membership

$9 a month, billed yearly

The plugin for technical support specialists, and for 500 other jobs
Daily AI news and a new idea every day, inside your AI
Skills update by themselves
900+ video courses and certificates
Download up to 2 plugins a day

Become a member

This plugin only

Standalone plugin

$49 once

The plugin for technical support specialists, for all eight AIs
All 17 skills, 233 prompts and 3 apps
Yours to keep, no subscription
No daily news, ideas or skill updates

Secure payment by Stripe. Bought it already? Use the link in your email.

Questions

What is a plugin, and how do I install it without technical knowledge?

A plugin is a set of instructions and files that teaches your AI how to do your job. You download one file, follow the short setup steps, and the skills appear in your AI. No coding needed.

Which AI does it work with?

ChatGPT, Claude, Microsoft 365 Copilot, Gemini, Grok, Grok Bot, Cursor and Kimi. Use the one your team already has. The skills, prompts and apps work the same way in each.

What is the difference between the member download and the $49 standalone plugin?

The $49 one-time plugin is the skills, prompts and apps on their own. Members download it and also get the daily AI news for their job, a new idea every day with the prompt, and automatic skill updates.

Is my data safe?

The plugin is instructions and files, not a database. Your chats stay with the AI provider you chose and follow that provider's privacy settings. The plugin does not store your tickets or customer details.

How many downloads do I get?

Members can download 2 plugins a day. That covers this one and any other you need for your role. Skill updates arrive automatically once you are a member.

Learn to use AI as a technical support specialist

The plugin does the work; the learning path shows you how to get the most out of it, step by step.

Open the learning path

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