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All-in-one AI plugin for technical support specialists

The all-in-one AI plugin for Technical Support Specialists

One download gives your AI 17 skills, 233 ready prompts and 3 apps for ticket triage, hardware and network fixes, security help and clear documentation.

Works inChatGPTClaudeMicrosoft 365 CopilotGeminiGrokGrok BotCursorKimi
Get the pluginSee what's inside
Technical Support Specialist at work
Inside the boxv1.0.0
  • 17skills
  • 233prompts
  • 3apps
  • 12Grok bots

What's inside

Your week runs on tickets. A password reset at 9, a printer that will not connect at 11, a VPN that drops for one team and not another, and a manager who wants the incident summary before you leave. You repeat the same steps, write the same replies, and hope nothing slips.

  • 17 skills for daily support

    Ticket intake, troubleshooting, hardware and software setup, network checks, security help and documentation. Each skill asks for the details it needs, then walks you through the fix in order.

  • 233 prompts ready to use

    A full prompt library across 14 topics, from diagnosing issues to remote support. Open one, paste your ticket details, and get a structured answer you can send.

  • 3 apps you can build

    Build a diagnostic tool, a support assistant with sources and an admin console, and a knowledge distiller that turns verified fixes into reusable articles.

  • 12 Grok Bot agents on call

    Network, Linux, triage, knowledge base and customer support agents work alongside you. Use them for second opinions, debugging and busy ticket days.

  • Works in eight AIs

    The same plugin in ChatGPT, Claude, Microsoft 365 Copilot, Gemini, Grok, Grok Bot, Cursor and Kimi. Keep the AI you already have and add the job skills.

  • Daily news, ideas and updates

    Members get a live connection to Complete AI Training: daily AI news for support work, a new idea with the prompt each day, and automatic skill updates.

A day with your plugin

This plugin drops into the AI you already use, like ChatGPT or Copilot. Ask it about a ticket and it brings 17 skills, 233 prompts and 3 apps: step by step fixes, log reading, hardware checks, network tests, security guidance and ready made documentation.

  1. Morning

    A user reports Outlook will not open. You paste the error into the technical issue diagnoser, follow the steps it lists, and confirm it is a profile problem before your stand up.

  2. Late morning

    Three tickets land at once. You run the helpdesk management assistant to sort them by impact, take the one that needs you first, and send the rest clear next steps.

  3. Afternoon

    A whole floor loses its wireless. You open the network troubleshooting advisor, work through the access point checks, then draft the status update with the troubleshooting guide builder.

  4. End of day

    Your manager wants the incident recap. You ask the documentation and reporting assistant to turn today's tickets into a short report with causes, fixes and what is still open.

Install it in your AI

Choose the AI you use. No technical knowledge needed: it's a few clicks and some copy and paste.

ChatGPTClaudeMicrosoft 365 CopilotGeminiGrokGrok BotCursorKimi

Gemini

Skills you upload to Gemini, a ready Gem, and a Gemini CLI extension. About 2 minutes.

  1. Download the Gemini version and unzip it.
  2. Go to gemini.google.com and open Settings → Skills → Upload.
  3. Upload the SKILL.md files from the skills folder, starting with the folder whose name ends in -assistant. Gemini now uses them by itself.
  4. Prefer a Gem? Open Gems → New Gem, paste gem/instructions.txt and upload the files in gem/knowledge.
  5. Using Gemini CLI? gemini extensions install on the folder also connects Complete AI Training for the daily news, ideas and skill updates.

Download for members

Members download the plugin for every job, with daily news, ideas and skill updates. Or buy this plugin alone for $49, once.

Become a member

Or buy this plugin for $49 · Sign in

Everything in the plugin

Your AI picks the right part by itself. You can also ask for one by name.

Skills for technical support specialists 17

  • technical issue diagnoserTurns a reported issue plus logs into a ranked diagnosis with step-by-step checks, such as slow laptops after a driver update.
  • hardware and software configuration assistantGives install and setup steps for components, BIOS/UEFI, drivers, and software, like adding RAM and enabling virtualization in BIOS.
  • technical support troubleshooting assistantWalks through intake, error explanation, troubleshooting, patches, diagnostics, escalation, recovery, and remote desktop, like fixing a failed Windows update.
  • hardware support assistantGuides users through hardware faults, installs, compatibility, maintenance, BIOS updates, and disposal, like checking if a new SSD fits their laptop.
  • security support guideHelps users handle malware, phishing, passwords, firewalls, encryption, backups, and antivirus, like cleaning a browser hijacker and resetting passwords.
  • documentation and reporting assistantDrafts KB articles, guides, config docs, incident reports, release notes, and templates, like an incident report after a two-hour email outage.
Show all 14 skills
  • helpdesk management assistantTriages tickets, drafts KB articles, plans integrations, tracks SLAs, and supports onboarding, like sorting a Monday queue by impact and priority.
  • software installation support assistantCovers compatibility, install and uninstall steps, licensing, updates, and migration, like fixing a failed Office install with a license error.
  • network troubleshooting advisorDiagnoses connectivity, DNS, firewall, VPN, and wireless problems for admins, like a branch office losing DNS after a router swap.
  • security best practices advisorAdvises on passwords, access control, patching, encryption, incident response, and auditing, like writing a patch schedule for 200 endpoints.
  • help desk efficiency directorTurns tickets and metrics into routing plans, KB drafts, chatbot flows, and reports, like a weekly report showing where response times slip.
  • setup helpWalks a user through setup one step at a time with remaining steps visible, such as installing a printer driver.
  • personalized customer support assistantDrafts tailored replies, guides, recommendations, and follow-ups using customer context, like answering a billing question from a long-term account.
  • troubleshooting guide builderBuilds ready-to-use guides, flowcharts, scripts, FAQs, and surveys, like a one-page flowchart for printer offline calls.

Plus a start-here assistant, the prompt library and the app builder, and for members the daily brief.

Ready-made prompts 233

Show all 14 topics
  • Data Backup and Recovery19 prompts
  • User Training and Support19 prompts
  • Performance Optimization19 prompts
  • Helpdesk Management19 prompts
  • Documentation and Reporting13 prompts
  • Remote Support Techniques21 prompts
  • Integration of New Technologies19 prompts

Apps you can build with AI 3

Your Grok Bot team 12

  • Network Troubleshooting AssistantDiagnose and resolve network issues with structured troubleshooting guidance and documentation support.
  • Linux TroubleshootingDiagnose and resolve Linux system issues with structured troubleshooting phases.
  • Systematic DebuggingFinds root cause of bugs before proposing any fix, no guessing.
  • Debugging StrategiesGuide systematic debugging via logs, hypotheses, and controlled experiments.
  • Support TriageReads the support queue, groups the duplicates, and surfaces the one bug behind twelve tickets.
  • Knowledge Base BuilderBuilds and maintains your knowledge base and FAQ content from customer data.
  • Customer SupportResolves support tickets and creates help documentation from confirmed facts only.
  • Helpdesk AutomationBrowse helpdesk tickets, views, canned responses, and custom fields via Rube MCP.
  • Email Issue FixerProofread emails and strip tracking from links on request, preserving voice.
  • OS Scripting TroubleshooterDiagnose and fix OS and shell scripting issues across Linux, macOS, and Windows.
  • Technical Issue DiagnoserDiagnoses technical issues and guides step-by-step troubleshooting for support specialists.
  • Technical Support Troubleshooting AssistantGuides technical support specialists through troubleshooting, diagnostics, and resolution.

Get the plugin

Two ways to get it. Most people choose the membership: it includes every plugin and keeps them up to date.

Recommended

Membership

$9 a month, billed yearly

  • The plugin for technical support specialists, and for 500 other jobs
  • Daily AI news and a new idea every day, inside your AI
  • Skills update by themselves
  • 900+ video courses and certificates
  • Download up to 2 plugins a day
Become a member

This plugin only

Standalone plugin

$49 once

  • The plugin for technical support specialists, for all eight AIs
  • All 17 skills, 233 prompts and 3 apps
  • Yours to keep, no subscription
  • No daily news, ideas or skill updates

Secure payment by Stripe. Bought it already? Use the link in your email.

Questions

What is a plugin, and how do I install it without technical knowledge?

A plugin is a set of instructions and files that teaches your AI how to do your job. You download one file, follow the short setup steps, and the skills appear in your AI. No coding needed.

Which AI does it work with?

ChatGPT, Claude, Microsoft 365 Copilot, Gemini, Grok, Grok Bot, Cursor and Kimi. Use the one your team already has. The skills, prompts and apps work the same way in each.

What is the difference between the member download and the $49 standalone plugin?

The $49 one-time plugin is the skills, prompts and apps on their own. Members download it and also get the daily AI news for their job, a new idea every day with the prompt, and automatic skill updates.

Is my data safe?

The plugin is instructions and files, not a database. Your chats stay with the AI provider you chose and follow that provider's privacy settings. The plugin does not store your tickets or customer details.

How many downloads do I get?

Members can download 2 plugins a day. That covers this one and any other you need for your role. Skill updates arrive automatically once you are a member.

Learn to use AI as a technical support specialist

The plugin does the work; the learning path shows you how to get the most out of it, step by step.

Open the learning path

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